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Services ProvidedDr. Rossana Moura has had specialty training in the prevention, diagnosis, and management of many medical conditions such as:
Procedures Performed for Diagnosis and TreatmentColonoscopy: for detection of colon cancer and removal of colon polyps;
Upper Endoscopy: for diagnosis of ulcers, acid reflux, celiac disease, etc.
Liver Biopsy: for diagnosis of liver diseases;
Capsule Endoscopy : for diagnosis of small bowel bleeding and detection of Crohn's disease;
Remicade Infusions: for treatment of Crohn's disease and ulcerative colitis;
Esophageal Manometry and pH Testing: for diagnosis of acid reflux related disorders and unexplained chest pain;
Your Office ConsultationInitial consultation and follow-up visits are provided in our office. We will review previous records. After completing this evaluation, Dr. Moura will discuss her recommendations with you. We want you to ask questions at any time regarding your tests, treatment or any other aspects of your care. Your referring primary physician will receive a report of our findings and suggested treatment plan. Our StaffOur staff has been trained in reception, triage, medical records, insurance, scheduling, and medical office administration. Dr. Moura and her staff work as a team to insure excellent and compassionate care to every one of her patients. INSURANCE/BILLING/FEESOur insurance department will file all of your claims. Our insurance staff has been trained to file and follow up on your insurance coverage. Telephone Calls and PrescriptionsNo matter how busy Dr. Moura is, all telephone calls will be returned, usually at the end of the day. The receptionist or medical assistant will give Dr. Moura your message and will often return phone calls with her instructions. Test results and procedure results are called to our patients as soon as they become available. A request for a prescription refill can be called to your pharmacy or to us during office hours. Please provide us with complete information. EmergenciesAfter office hours and on weekends, the doctor is available for emergencies only. You may call the office and have the doctor paged. If the situation is severe, please call 911 or go to the nearest hospital emergency room. |